Clouds, VoIP and Unified Communications

What exactly is the cloud and how can it improve your organization’s communications?

The cloud is not one thing – in fact, it’s not a “thing” at all. Most business professionals don’t realize there is no one cloud – there are many clouds, with many different purposes.

This white paper puts the cloud into context for non-technical professionals and discusses its ramifications for next-generation communications, including Internet telephony and unified communications. You’ll learn that the cloud model has many advantages – and some disadvantages.

You’ll find helpful tips on cloud-based communications, including:

  • How to identify a good cloud service provider
  • Why cloud-based communications services are more difficult to deliver than basic server applications and what to watch out for
  • Why unified communications are growing so rapidly and what that can mean for your organization

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