I recently attended a client meeting where I found myself having a familiar conversation. The prospective client is already using a hosted VoIP network (although “struggling with” may be a better description). So far, he’s had disappointing experiences with not one, but two separate providers, and unfortunately his complaints are pretty common: • The phone […]
You can’t have many conversations these days about IT and not have the cloud come up as part of the discussion—and voice applications are no exception. One of the most important fundamentals to understand is that there is no one cloud.
I feel safe to write this now that I am looking out my office window and the sun is shining, snow melting, and it is not in the negative degree range. There have been MANY Mondays over the past few months that I was not able to commute into the office and was forced to […]