ipConnect ShoreTel Cloud is your three-pronged approach to easy, efficient, unified communications.
Our ipConnect offering begins with the industry’s premier UC software: the ShoreTel Connect platform. It’s underscored by exceptional service standards. ipConnect customers have access to an experienced team of local PMs and engineers—experts who will deploy, monitor, and manage your system according to your needs, not a generic service level agreement. Finally, our end-to-end solution stands apart for its highly-secure and “single-tenant” architecture—a unique model that ensures business continuity and quality of service, above and beyond what the national carriers can provide.
ShoreTel Connect Software
ShoreTel software is like the Apple of unified communication technology. It’s sleek, sophisticated, and super intuitive. Leverage line-of-business integrations (Outlook®, Salesforce®, Zendesk®) that improve productivity. Erase the distance between telecommute/field employees with a device-agnostic mobile app.
Locally-Managed Phone and Data Services
Admit it. No one in your organization really wants to “own” communications technology. Let us do it for you—from system installation and training, to upgrades and ongoing oversight. We maintain a Network Operations Center (NOC) to monitor all voice and data equipment 24/7/365, and to ensure a proactive response. For any circuit that we manage, we check its health every six seconds to make sure you’re up and running, and performing to specification.
A Private Cloud to Protect and Prioritize Your Business
In the unified communications world, there are a lot of different cloud implementations. Our managed-service network is different because we built it with customer service in mind. The “Barry Cloud” provides independent operating instances for each customer, so you’re not tethered to anyone else’s agenda. We also self-manage our cloud, from end to end. This means we can promise and deliver prompt, thorough attention to your questions or concerns.
Better Business Communication, Bigger Savings
Single-source answers for voice and data isn’t just convenient; it’s also a cost-saving factor. Your administrators will regain countless hours, in letting Barry deploy and manage ipConnect ShoreTel Cloud. Combined with ShoreTel’s incredible ease of use, which boosts employee efficiency across the board, ipConnect equals your lowest cost of ownership.