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Ideal for managing and
distributing incoming calls so you can give your
customers that extra added attention. Each queue
can be customized to your business needs.
Key Features
- With the 10x and 24x, this software allows
up to 10 queues with 16 calls per queue, maximum
of 32 callers across all queues
- With the 6x, this software allows up to 10
queues with 8 calls per queue, maximum 16 callers
across all queues
- Individual phones can answer multiple queues
- Phones can be set to ring after a user defined
number of callers or specified wait time
- Robust reporting
- Continuous PC monitoring of call queues
- Easy setup via Allworx System
Admin
Sold as an option:
- One time license fee
- Unlimited number of users
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