CUSTOMER SOLUTIONS
 

Managing your Converged Communications System

Barry Managed Services (BMS): This award-winning suite of services designed around Nortel’s Business Communications Manager (BCM) platform of converged voice and data system devices. BMS offers a single source of accountability for all Nortel voice and data system components. The BMS premium level offering provides Nortel voice and data system:

Monitoring (24/7)
  • Remote monitoring, notification (alerts/alarms)
  • Offsite back-ups of Nortel system configuration
  • Secure access/intruder detection
  • Inventory/asset management
  • Data collection and reporting.

Software Management:
  • All updates and patches to keep your Nortel system stable and reliable at no cost to you

Maintenance/Troubleshooting:
  • Remote maintenance
  • Responsive repair/replacement of malfunctioning Nortel voice/data devices, including all parts and labor

Benefits of Barry Managed Services:
  • Reduces downtime/lost productivity
  • Simplifies configuration, moves/adds/changes
  • Reduces IT cost for support
  • Reduces costs of network upgrade
  • Peace of Mind

Barry Managed Services
Nortel 2006 Innovation Award


 

 
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