We’re proud of the outstanding value and service we provide to our customers

What Our Customers Say

Barry’s highest value is putting the customer first

Every client presents a unique and sometimes formidable set of business communication challenges. At Barry Communications, we look at each project not just as a series of tasks, but especially how we can help our customers in the long-term. Maintaining this core value has enabled us to develop deep partnership, with a client retention rate of over 90 percent.

But don’t just take our word for it. Here’s what our customers have to say:

“On behalf of the Kayem team, I want to thank the entire Barry team for an outstanding job! The commitment to customer service has exceeded my expectations, and it is truly a pleasure working with all of you. I am looking forward to our ongoing partnership.”

Glenn Boivin
IT Operations Manager
Kayem Foods

“Barry provides our company with the best products in the market, does great engineering and delivers tremendous customer service and staff training. And, they do all these things with a terrific whatever-it-takes-to-get-the job-done-attitude.”

Aweis Abu
Manager of End-User Services
Commonwealth Care Alliance

“It was a huge undertaking to change all of our phones, faxes and Internet at all of our locations. I was dreading the switch. The installation went flawlessly because the Barry team worked weekends and through the nights so we would not lose service.”

Michele Gonyea
Corporate Secretary
Bertera Auto Group

“Barry Communications showed us how to reduce our communication expenses from approximately $10,000 per month to $5,600 per month with their IPConnect Managed Services and the ShoreTel system.”

Deanna Liberti
V.P. of Operations, Eastern Massachusetts
Better Business Bureau

“Customer service is so important in our line of work. That’s why it’s so important that we align our facilities with service providers who share our vision for customer excellence. Barry’s attention to detail and prompt reliable service set the bar for industry standards.”

Andrew Freilich
Executive Director
Salmon Health and Retirement

“It doesn’t matter what the request, the Barry team responds promptly and professionally to any and all issues that we may encounter. I consider them a valued partner that we will continue to work with as our business continues to grow.”

Brian Lilley
Senior Director of Operations and IT
Agilux Laboratories

“You guys are the best support team in the industry! I could not do half of the day-to-day tasks at hand without your team pitching in at a moment’s notice when called upon.”

Jared DiPerri
Senior Network/Systems Administrator
Keystone Dental

“Not only did Barry deliver on budget and on time, our training and troubleshooting support since installation has been exceptional.”

Lisa Guerin
Executive Administrator
J.W. Childs Associates, L.P.

“Our old phone system didn’t provide any of the tools necessary to keep us in constant contact with clients, subcontractors & consultants, and our various field operations. The new system provides us with all the tools we need to provide our clients, subs & consultants & field techs with effective response time.”…..“When something as important as communication is in question, a prompt response is of paramount importance to this company. The staff at Barry has always been there when we need them.”

Amy Beauchamp
Office Manager
John Moriarty & Associates

“I wanted to let you know that the install at Putnam went about as smooth as anything I have ever done. Casey and Bill did an excellent job, the employees were very happy with them and the simplicity makes everyone happy.”

Jack Auld
Putnam Chrysler

“We have had a relationship with Barry Communications for over 5 years now and are continually impressed with the level of support we receive. As head of Agilux IT, support of our users is number one on our list and it is not to be jeopardized. We see the exact same from all the engineers we work with at Barry and it has not wavered one inch in the time we have worked together. We have a good list of vendors and Barry Communications is always mentioned as our strongest.”

Derek Morris
Senior Manager IT
Agilux Laboratories

Current Customers

146 West Boylston Drive
Worcester, MA 01606
888 853 7120
508 853 7120


We are a customer-first company driven by the spirit of innovation in integrated voice and data communications solutions.