MANAGED IT SERVICES
When it comes to keeping your business technology running smoothly, you have a choice: manage everything yourself in-house or outsource a trusted IT service partner.
On an airplane, the Aileron is a critical component that ensures the plane maintains stability in flight. And that’s our commitment to our customers. We keep your systems stable and running, your people productive, and your network safe and secure.
Aileron, our Managed IT Services Group, has a proven 20-year track record of delivering technical expertise with an emphasis on superior customer service. All with clear, transparent pricing that ensures you get the most value for your money. We focus on managing your systems, so you can go back to what you do best: growing your business.
Technical Support
Technology is great, but when it doesn’t work for your team, it slows them down and prevents your business from being its best. You need a team of smart, responsive technicians on your side who understand that time is valuable and can solve problems quickly and accurately. Aileron delivers rapid employee desktop support, with a friendly attitude too often missing in customer support. No matter if you need help remotely, onsite, or over the phone, Aileron is ready to handle it.
Systems Maintenance and Monitoring
Just like your car or HVAC, your IT systems need care and attention to work at their best. As part of our support plans, we perform routine maintenance, updates, and performance analysis to ensure that you get the most from your critical IT investments. We sweat the small stuff and make sure your technology is always ready to help you achieve your business goals. Aileron keeps an eye on your networks, servers, and all the other parts of your infrastructure so that we can identify problems before they bring your business to a standstill.
Cybersecurity
These days, IT security is critical to keep your business in business. Keeping your network safe and secure is about defense in depth. It’s more than just having antivirus software on your computers. Aileron can implement a comprehensive cybersecurity program that covers everything from your firewalls, preventing spam, phishing, and identity theft, securing files, and ensuring your business is compliant with industry standards for insurance and privacy laws. While keeping your team productive.
Data Backup and Disaster Recovery
Loss of critical data can be a small inconvenience, or it could be catastrophic to your business. Aileron looks at your business needs and implements time-tested solutions that keep your data and servers safe from hardware failure, malicious activity, and user error. We ensure that backups are quick, reliable, and ready for retrieval at any time. And if the worst happens, Aileron coordinates all aspects of disaster recovery to get your business up and running as quickly as possible.
Virtual CIO and Project Management
Aileron is your trusted technology partner and gives you direct access to over 30+ years of industry experience. We can help guide you to smart technology decisions that will support your business goals. When IT projects need to be undertaken, Aileron does the heavy lifting, coordinating vendors, technology professionals, and project schedules. On time, and on-budget.